Zoom debuts new partnerships and channel programs​

Zoom Video Communications has announced new enhancements and partnerships for its video-first unified communications platform. Among the announcements are new device support and enterprise management for Zoom Rooms, as well as programs to empower Zoom’s channel partners.

Zoom has released several enhancements and partnerships for its software-based conference room solution, Zoom Rooms. Zoom Rooms feature video and audio conferencing, wireless content sharing, and integrated calendaring running on off-the-shelf hardware, as well as extension services digital signage and scheduling display.

New hardware partners

New Zoom hardware partner Yealink’s CP960 series which includes small room and large room kits.

Several hardware providers are now shipping their Zoom Room kits globally, including:

  •   Crestron: Crestron Flex, Zoom Rooms Solutions (with new UC-Engine compute)
  •   Logitech: Logitech Solutions for Zoom Rooms (featuring Logitech Tap)
  •    Yealink: Yealink CP960 series includes small room and large room kits

These are joined by additional hardware partnerships with:

  •    DTEN: DTEN D7 75″ all-in-one pre-configured Zoom Room kit
  •  Lenovo: ThinkSmart Hub 500 for Zoom Rooms, combining PC, microphone, speaker, and Zoom Rooms Controller all into one device. (This is shipping later this summer)
  •  Poly: Poly Trio with Zoom Rooms integration is now available with a single-cable connection option that carries audio, control, and power over the network
  •    Shure: Also now available, Shure provides the first pro audio DSP system with Zoom Rooms certification, including mute sync integration with Zoom Rooms using the IntelliMix P300 audio processor and Microflex Advance ceiling and table array microphones

New software features

New features are to include: people counting: Zoom Rooms are now able to count the number of attendees in any room, providing insight into room utilization and large meeting attendance At the same time, Zoom expects to launch a beta version of Zoom Device Manager. This complimentary capability within the Zoom admin portal allows enterprises to mass update their Zoom Rooms iOS controllers and scheduling displays. Zoom plans to extend this service to other devices in the future. Finally, Zoom Rooms for Touch now supports features such as multi-share, automatic shape detection and pen thickness adjustment

  • Enhanced channel program
  • Zoom has also published plans to enhance its partner programs to grow and support its channel. Among the new programs for qualifying partners:
  • Education: Available now, updated learning tracks and the introduction of partner qualifications courses
  •    Resources: Available now, expanded library of resources and assets, on demand in the partner portal, as well as regular online education and training events
  •    Support: Available now, extended partner coverage support, with additional channel account managers and a dedicated support line
  •    MDF Program and Portal: Zoom is committed to assisting our partners in increasing their sales and revenues of our joint solutions. Launching summer 2019, the Reseller Partners Marketing Development Funds (MDF) Program is designed to help our key channel partners drive demand generation and go-to-market activities based upon agreed business plans. Zoom is also launching a dedicated MDF module within the partner portal where partners can request funding and submit claims

“Zoom’s hardware and channel partners are vital to getting Zoom’s services into the hands of enterprises around the world,” said Laura Padilla, head of BD and channels for Zoom. “We’re proud to see our partners shipping these high-quality, convenient Zoom Rooms kits globally, and we are happy to provide greater resources and support to our channel partners.”

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